Terms of Service

Last Updated: January 8, 2026

1. Acceptance of Terms

By accessing and using the Drag-AI website (drag-ai.com) and services, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

Drag-AI provides AI consulting and implementation services, including but not limited to:

  • AI strategy and consulting
  • AI implementation and integration
  • Training and change management
  • Ongoing support and optimization

3. Use of Website

3.1 Permitted Use

You may use our website for lawful purposes only. You agree not to:

  • Violate any applicable laws or regulations
  • Infringe on intellectual property rights
  • Transmit harmful code or malware
  • Attempt unauthorized access to our systems
  • Use automated systems to access the website

4. Service Agreements

Specific services will be governed by separate service agreements. These Terms of Service apply to the use of our website and general interactions with Drag-AI.

Service agreements will include details about scope, deliverables, timelines, pricing, and payment terms.

5. Intellectual Property

5.1 Our Content

All content on this website, including text, graphics, logos, and software, is the property of Drag-AI and protected by copyright and intellectual property laws.

5.2 Client Content

Clients retain ownership of their data and content. We will only use client data as necessary to provide services and as outlined in our Privacy Policy.

6. Confidentiality

We respect the confidentiality of client information. Specific confidentiality terms will be outlined in service agreements. We will not disclose confidential information except as required by law or with client consent.

7. Limitation of Liability

To the maximum extent permitted by law, Drag-AI shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from use or inability to use our services
  • Third-party actions or content

8. Warranties and Disclaimers

We strive to provide high-quality services, but we make no warranties regarding:

  • Specific results or outcomes from our services
  • Uninterrupted or error-free website operation
  • Accuracy or completeness of website content

Services are provided "as is" without warranties of any kind, express or implied.

9. Indemnification

You agree to indemnify and hold Drag-AI harmless from any claims, damages, or expenses arising from your use of our website or services, or your violation of these Terms.

10. Payment Terms

Payment terms will be specified in service agreements. Generally:

  • Invoices are due within 30 days unless otherwise specified
  • Late payments may incur interest charges
  • We reserve the right to suspend services for non-payment

11. Termination

We reserve the right to terminate or suspend access to our website and services at our discretion, without notice, for conduct that violates these Terms or is harmful to other users, us, or third parties.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka, India.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified Terms.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Entire Agreement

These Terms, together with our Privacy Policy and any service agreements, constitute the entire agreement between you and Drag-AI regarding use of our website and services.

16. Contact Information

For questions about these Terms of Service, please contact us:

Drag-AI

Email: contact@drag-ai.com

Phone: +91-8305020077

Address: ULF, Bellandur, Bengaluru, Karnataka, India