Terms of Use

1. About these Terms

These Terms of Use ("Terms") govern your access to and use of the website operated by DRAG AI LIMITED ("Drag AI", "we", "us", "our") at drag-ai.com. By accessing or using the website, you agree to be bound by these Terms.

2. About Our Services

This website provides information about Drag AI's consulting and engineering services, including:

• Agentic AI systems
• Retrieval-Augmented Generation (RAG)
• Document intelligence (Doc AI / OCR)
• Voice and conversational AI
• Predictive analytics
• AI strategy & consulting

Specific engagements are governed by a separate written agreement between Drag AI and the client.

3. Acceptable Use

When using this website you agree to:

• Use the website only for lawful purposes.
• Not attempt to gain unauthorised access to any part of the website, systems, or networks.
• Not introduce malware, viruses, or any harmful code.
• Not use automated tools to scrape, harvest, or interfere with the website.
• Provide accurate information in any forms you submit.

4. Intellectual Property

Unless otherwise stated, all content on this website — including text, graphics, logos, code, and design — is owned by or licensed to DRAG AI LIMITED and is protected by applicable intellectual property laws.

• You may view and share links to our pages for non-commercial, informational purposes.
• You may not copy, reproduce, republish, or commercially exploit our content without prior written consent.
• Frameworks, methodologies, internal tooling, and reusable components developed by Drag AI remain our intellectual property.

5. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, accuracy, or policies of such third-party sites. Accessing them is at your own risk.

6. Disclaimer

This website and its content are provided on an "as is" and "as available" basis. Content is for general information only and does not constitute professional, legal, financial, or technical advice. Use of any AI-related guidance or examples is at your own discretion and risk.

7. Limitation of Liability

To the fullest extent permitted by applicable law:

• Drag AI shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website.
• Our total aggregate liability arising out of or in connection with the website shall not exceed GBP 100, except where liability cannot be excluded by law.
• Nothing in these Terms excludes or limits liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be excluded under UK law.

8. Privacy

Your use of the website is also subject to our Privacy Policy and Cookie Policy.

9. Changes

We may update these Terms from time to time. The latest version will always be published on this page with an updated "Last updated" date. Continued use of the website after changes are posted constitutes acceptance of the updated Terms.

10. Governing Law & Jurisdiction

These Terms and any dispute arising out of or in connection with them are governed by the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any such dispute.

11. Contact

Questions about these Terms? Email info@drag-ai.com or write to our registered office at 128 City Road, London, EC1V 2NX, United Kingdom.